Call routing is the process of directing incoming phone calls to the appropriate destination based on predefined rules. It ensures that calls are efficiently handled and directed to the right person or department.
Despite claims to the contrary, and a rise in business confidence, many businesses are still feeling the effects of the GFC, with all its attendant after-effects.
Small businesses don't need to spend big to market their brands successfully.
Although plenty of entrepreneurs have succeeded without mentors, it’s always easier having a helping hand.
It’s perfectly reasonable to expect high performance levels from your staff, but you’ll find it’s much easier to achieve this goal if you also work hard to boost employee engagement.
Coronavirus has seen remote and hybrid work models put in place to meet health regulation requirements.
In today’s modern working environment where flexibility is key, there are a range of working environments to choose from, including serviced and virtual offices.
Below are a few ways businesses can enhance their employees and business work ethic to build a robust workforce.
Coworking Spaces are the game-changer any professional business needs to utilize. Imagine a workspace where you have the freedom to choose your location every day. That's hot desking – the new way to work smart and boost productivity.
